Part of our job is sending letters (nasty grams) to people about rule violations. One of the most common is a noise violation. After we send a noise violation to someone, we expect them to modify their behavior to be a better neighbor and be more considerate. If they do not, and we get another complaint within a short period of time, we send them a fine. Of course, we are required to give them a chance to refute the fine and state their case. This is the comment I got this week in one such instance:
I don't know what I'm supposed to do. When I come home, I like to watch TV in the bedroom. It's not that loud. It can't be. It's just a little TV.
Really? There is no response to this one except thank you, I will forward this to the Board.
Friday, January 13, 2012
Thursday, January 5, 2012
And You're Worried About WHAT?
One of my properties is a condo association with about 200 units. It is a nice, middle class community that could go south if it were let to do so. Fortunately, they have a good board and lots of good homeowners as well as an "on the ball" management company that won't let that happen.
This is an e-mail I got today from a contractor about a work order. I sent him out to inspect and advise about a small, self contained fire in a rental unit. Easy job, make sure there is no structural damage and identify the cause of the fire, then make a report. Or so we thought.
Lori-
I Made an appointment to access the damage from fire at the property. The renter & I had a nice conversation on Wednesday. I made arrangements to be at her unit the following morning.
Upon approaching I was told to wait in the hall while the ‘DOG’ was put away. I heard something very large smaller than a grizzly bear but about the same size as a Siberian Tiger growling at me as I approached their door. One never knows what lurks behind closed doors?????
The father escorted me to where the fire was & proceeded back to the living room. While I was there, within less than 3 minutes the father & son began arguing. They broke out into a fight, the son pulled a knife on the father, and the father was hitting his son while each other were yelling at each other.
.Besides extreme verbiage #^&%^^&*,,,,,,,, U *&^&*()+_ I was in the back bedroom wondering if I was to get out of there without bodily injury or even alive ??????? . At one point the father stormed down the hall towards me, grabbed me ( as I am thinking this it) & decided to show me the sons bedroom, yelling at me DO U HAVE KIDS??????? . Finally releasing me & returning to the living room. I kept wondering if Cujo or Tony The Tiger was to come out & begin feeding on my nervous body! Now both are yelling at me ???????? What did I do??????? Then they both wanted me to be a witness as to what was transpiring.
As I took a deep breath saying an Act of Contrition (a catholic thing) heading down the longest hallway I have ever walked down. Being only 15-20 feet long felt like miles I began raising my voice telling both I will be in my van awaiting the arrival of the police. I will let them know what happened. Sorry for the skid marks on the carpet in the common hall way & the skid marks of my tires for 1/4 mile down the street.
As I was driving out of the complex squad cars with sirens blaring & lights a glowing came flying into the complex.
Lori, after going to the clinic & being given heavy doses of medication to relax my heart & high blood pressure I decided to look for a buffet. A buffet of a liquid lunch 80 proof or greater.
I will be sending you my restaurant receipt as to be reimbursed along with medical bills, pharmacy bill, therapy bill & anything else I can come up with because maybe it’s time to retire. This business after 20 years is getting dangerous even in the day time.
Shaking still,
(contractor name)
Obviously, he was OK and able to send me this e-mail, so it turned out to be rather funny, but things could have been much different. When I called him, he was laughing about it. When the property manager called him, he was at a bar. (it was after 12. just barely, but it was.)
So, while I am reading this e-mail, the property manager gets a phone call from a Board member. She has decided that she doesn't want any pickup trucks in the common area parking. "they make the property look trashy." she says. This is the same property where a Board member (not the same one) thought we should ban school busses because they could damage the streets. It is a really good board for the most part, but sometimes, they don't seem to have a clue about what is REALLY going on.
So, they are worried about parking issues and school busses and we are worried about domestic battery, drug deals in the driveway (last year's fun adventure) and a member of a local gang living a couple of buildings away (two months ago).
I just find the timing ironic. It makes me wonder what tomorrow will bring, and whether this contractor will EVER work for me again.
This is an e-mail I got today from a contractor about a work order. I sent him out to inspect and advise about a small, self contained fire in a rental unit. Easy job, make sure there is no structural damage and identify the cause of the fire, then make a report. Or so we thought.
Lori-
I Made an appointment to access the damage from fire at the property. The renter & I had a nice conversation on Wednesday. I made arrangements to be at her unit the following morning.
Upon approaching I was told to wait in the hall while the ‘DOG’ was put away. I heard something very large smaller than a grizzly bear but about the same size as a Siberian Tiger growling at me as I approached their door. One never knows what lurks behind closed doors?????
The father escorted me to where the fire was & proceeded back to the living room. While I was there, within less than 3 minutes the father & son began arguing. They broke out into a fight, the son pulled a knife on the father, and the father was hitting his son while each other were yelling at each other.
.Besides extreme verbiage #^&%^^&*,,,,,,,, U *&^&*()+_ I was in the back bedroom wondering if I was to get out of there without bodily injury or even alive ??????? . At one point the father stormed down the hall towards me, grabbed me ( as I am thinking this it) & decided to show me the sons bedroom, yelling at me DO U HAVE KIDS??????? . Finally releasing me & returning to the living room. I kept wondering if Cujo or Tony The Tiger was to come out & begin feeding on my nervous body! Now both are yelling at me ???????? What did I do??????? Then they both wanted me to be a witness as to what was transpiring.
As I took a deep breath saying an Act of Contrition (a catholic thing) heading down the longest hallway I have ever walked down. Being only 15-20 feet long felt like miles I began raising my voice telling both I will be in my van awaiting the arrival of the police. I will let them know what happened. Sorry for the skid marks on the carpet in the common hall way & the skid marks of my tires for 1/4 mile down the street.
As I was driving out of the complex squad cars with sirens blaring & lights a glowing came flying into the complex.
Lori, after going to the clinic & being given heavy doses of medication to relax my heart & high blood pressure I decided to look for a buffet. A buffet of a liquid lunch 80 proof or greater.
I will be sending you my restaurant receipt as to be reimbursed along with medical bills, pharmacy bill, therapy bill & anything else I can come up with because maybe it’s time to retire. This business after 20 years is getting dangerous even in the day time.
Shaking still,
(contractor name)
Obviously, he was OK and able to send me this e-mail, so it turned out to be rather funny, but things could have been much different. When I called him, he was laughing about it. When the property manager called him, he was at a bar. (it was after 12. just barely, but it was.)
So, while I am reading this e-mail, the property manager gets a phone call from a Board member. She has decided that she doesn't want any pickup trucks in the common area parking. "they make the property look trashy." she says. This is the same property where a Board member (not the same one) thought we should ban school busses because they could damage the streets. It is a really good board for the most part, but sometimes, they don't seem to have a clue about what is REALLY going on.
So, they are worried about parking issues and school busses and we are worried about domestic battery, drug deals in the driveway (last year's fun adventure) and a member of a local gang living a couple of buildings away (two months ago).
I just find the timing ironic. It makes me wonder what tomorrow will bring, and whether this contractor will EVER work for me again.
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